clients shows offline in console


Hi Team,

we have an issue, some of the clients are showing offline in console but the Machine Policies, heart beat DDR & hardware scan is updated.

i have checked in bgbserver.log, it says that “failed to process signIn message from client 10.XX.XX.XX”.

can any one tell us how can we solveĀ  this issue.

Answer ( 1 )

  1. This answer was edited.

    Hello – Can you try troubleshooting using

    we need more details from BGBServer.log to help with troubleshooting. Only one line might not help here.

    Best answer

Leave an answer

Sorry, you do not have permission to answer to this question .