clients shows offline in console

Question

Hi Team,

we have an issue, some of the clients are showing offline in console but the Machine Policies, heart beat DDR & hardware scan is updated.

i have checked in bgbserver.log, it says that “failed to process signIn message from client 10.XX.XX.XX”.

can any one tell us how can we solve  this issue.

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aravind srinivas 2020-12-31T05:46:58+05:30 1 Answer 575 views Beginner
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Answer ( 1 )

  2. Anoop C Nair
    0
    2020-12-31T08:57:53+05:30
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    This answer was edited.

    Hello – Can you try troubleshooting using

    https://www.anoopcnair.com/troubleshoot-sccm-fast-channel-push-notification-issues/

    we need more details from BGBServer.log to help with troubleshooting. Only one line might not help here.

    Best answer

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