CMG Connection Point Showing as Disconnected


Using Cloud Deployment model Virtual machine Scale Set.

Able to deploy CMG, having issue in CMG connection point. It is showing as disconnected.


Getting below error in SMS_CLoud_ProxyCOnnector.log

ERROR: Failed to build HttpV2 connection 4ee8a8a5-f286-48bb-b5ae-2e6cf39f6e44 with server CMGSP120589.CLOUDAPP.NET:443. Exception: System.Net.WebException: The remote name could not be resolved: ‘’~~ at Microsoft.ConfigurationManager.CloudConnection.ProxyConnector.HttpConnectionV2.SendInternal(HttpMethod method, String path, String payload, Int32& statusCode, Byte[]& responsePayload)~~ at Microsoft.ConfigurationManager.CloudConnection.ProxyConnector.HttpConnectionV2.SendInternal(HttpMethod method, String path, Byte[] payload)~~ at Microsoft.ConfigurationManager.CloudConnection.ProxyConnector.HttpConnectionV2.Online()~~ at Microsoft.ConfigurationManager.CloudConnection.ProxyConnector.ConnectionBase.Start()~~ at Microsoft.ConfigurationManager.CloudConnection.ProxyConnector.ConnectionManager.MaintainConnections()

CMG service



Created Cname entry in Global DNS as

Created Cname entry in Internal DNS

Alias Name:cmgsp120589

Target Host FQDN:


Do I need to create any other Cname entry or different entry in DNS.


in progress 0
Sunil PAl 5 days 2022-01-13T21:17:32+05:30 2 Answers 3 views Beginner 0

Answers ( 2 )


    Hi Sunil,

    One thing i have noticed the CMG service name should have suffix “” which i do not see.
    and for test you need to dig in the logs and share your findings.

  1. Have you tried SCCM CMG Troubleshooting with CMG Connection Analyzer?

    You will need to make sure the name resolution is in place?

    More details here about troubleshooting

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