CMG CONNECTION POINT STAYS DISCONNECTED

Question

Dear Folks,

We recently deployed a new CMG as VM scale set in our environment whose status shows ‘ready’ and ‘configuration update completed’ in sccm console however new cmg connection point stays disconnected due to some reason. Also CMG connection analyzer shows everything green except cmg connection point status which is a warning with message that routing to primary site may not be fully functional. I have checked status of SMS_Cloud_ProxyConnector.log on cmg connection point server but can’t find anything noticeable. CloudMgr.log also shows both cmg service and vmscale sets as running.

cmg proxy log - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - CMG CONNECTION POINT STAYS DISCONNECTED CMG warning - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - CMG CONNECTION POINT STAYS DISCONNECTEDWould really appreciate if someone can provide their inputs to fix the issue.

Best Regards

Answer ( 1 )

  1. Hi Mukesh,

    Thanks for reaching HTMD Forum.

    Your logs is not clear. Please share the logs in text format. Meantime you can follow the below blog post and let us know how it goes.

    https://www.anoopcnair.com/sccm-cmg-troubleshooting/

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