CMG polling cycle for location requests is every 24 hours !

Question

WE know that Clients will get the location of the CMG service by default in 24 hours.

I have couple of questions on this statement ,

  1. Where we can see this settings on console ?
  2.  Do we have any way to  reduce this to 8 hours or 12 hours   or  any possible way to reduce polling interval other than restarting sms agent host service.
  3.  We are in dilemma that if our clients take 24 hours to identify CMG  service meanwhile is there any chance that clients will fail to download patches ( during this 24 hours ) when clients are internet based.
  4. When clients turned from intranet to internet , my clients just silently wait for 24 hours until it get CMG address ( what happens exactly at the background )

Please answer me above 4 questions. Awaiting for your valuable response.  Thanks in advance.

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naresh talari 5 months 4 Answers 204 views Beginner 0

Answers ( 4 )

  1. Location request polling cycle (24 hrs) is for the client machine to get the new CMG information after its installed.

    It’s no where mentioned that when client goes to Internet, it will wait for 24 hrs to switch from intranet to internet.

    It depends on the client policy defined on your client settings. As soon as the client machine is unable to contact the on prem MP and domain, it will switch from intranet to internet.

    Best answer
  2. These are the details you can get from SCCM console:

    1. Device Online From Internet
    2. Device Online Management Point
    3. Device Online Status

    More Details https://snipboard.io/7QtyeJ.jpg

    Does this help https://www.anoopcnair.com/monitor-configmgr-client-status-sccm-online/

    • Thanks for your quick reply. But am looking for CMG service polling cycle for location requests is every 24 hours default value in sccm console if it exist !
      Also answer me below queries related to CMG service.
      Do we have any way to reduce this to 8 hours or 12 hours or any possible way to reduce polling interval other than restarting sms agent host service.
      We are in dilemma that if our clients take 24 hours to identify CMG service meanwhile is there any chance that clients will fail to download patches ( during this 24 hours ) when clients are internet based.
      When clients turned from intranet to internet , my clients just silently wait for 24 hours until it get CMG address ( what happens exactly at the background )

      • I don’t know the answer to reduce the polling hours.

        You might need to check with Microsoft support

        Or you can try working around some PowerShell script to restart the SMS Agent services etc to achieve this

        Something Similar to

        Get-WmiObject -Namespace RootCcmLocationServices -Class SMS_ActiveMPCandidate | Where-Object {$_.Type -eq “Internet”}

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