Failed to add an instance of class Win32_PnPSignedDriver to historical store:80041002

Question

Hello,

I have added hardware inventory class “Win32_PnPSignedDriver ” by connecting to remote machine but clients are unable to scan against it. Getting error as “Failed to add an instance of class Win32_PnPSignedDriver to historical store:80041002”. Attached log for ref.

InventoryAgent

So kindly advice on same.

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P_Morye 5 months 8 Answers 133 views Beginner 0

Answers ( 8 )

  1. I just edited the question and insert the log file in it.
    Hope it will be accessible

  2. Hello,

    I have already given screenshot of inventory agent log in the question. Now I wanted to attach the log but not getting the option on this website to attach it.

    Only text box is there to reply, no more options are visible.

  3. Hi,

    Please open the inventoryagent.log on one client machine and verify WMI class entry it queried while doing hardware inventory.

    If possible to share the inventory agent log?

    Thanks
    Karthikeyan

  4. Are you sure the new policy reached the client and the client compiled the MOF file or not?

    Have you checked the WMI of the client to understand whether the new class which you enabled? I think this is not created and that is why this error is coming

    Use WBEMTEST and connect to WMI and check the class which you used in the policy at server side.

    • WMI class is there on clients machines and I can see it through WBEMTEST.

      SQL view for this class is also got created in database but it is blank. It is understood as there is no information from client.

      Issue is that clients are unable to scan against this class.

      On other side, I added another class in same way I added first class and clients are able to scan for that another class and get the info in SCCM DB too.

      Is there any know issue with Win32_PnPSignedDriver class?

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