feature update failing due to trend

Question

Upgrade from 1909 to 2004 using feature update is failing due to Trend antivirus and it shows as trend hard block. How to overcome or resolve this issue. Whether we need to exclude anything from the trend.

 

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himagiri 4 months 2020-12-02T14:30:09+05:30 4 Answers 67 views Beginner 0

Answers ( 4 )

    0
    2020-12-11T11:54:00+05:30

    I am also facing the same issue in our client environment.but in my case no 3rd party antivirus is installed.we are also moving from 19xx to 2004 feature update.Can anyone please suggest how to fix this problem.

  1. This is the problem with all the 3rd party anti-virus products

    I think we need to work with the vendor and get the latest version of Trend Micro so that the block from 1909 to 2004 upgrade will be unblocked.

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