Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012)

Question

I am trying to upgrade a computer with Win 10 1803 es-es using feature update 21H1. I am not using Task Sequence. We are on MECM 2103 version. Here is the error that i am getting in Software Center 0x87D00664(-2016410012).

I am uploading couple logs for your reference here. The content is getting downloaded fine. I can see the content in ccmcache, it is getting copied to C:WindowsSoftwareDistributionDownload folder. But looks like something is failing while applying the upgrade.

I uploaded screenshots of the log files that i was monitoring

updatesdeployment.log, wuahandler.log, setupact.log and setuperr.log.

Please help on how to resolve this issue. Thank you in advance for all your help.

SetactLOG1 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012) setuperrLOG1 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012) setuperrLOG2 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012) setuperrLOG3 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012) updatesdeploymentLOG 1 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Feature update failing to upgrade from 1803 to 21H1 with error 0x87D00664(-2016410012)

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MECMCLE 2 weeks 2021-07-18T00:22:36+05:30 2 Answers 17 views Beginner 0

Answers ( 2 )

    0
    2021-07-18T14:46:27+05:30

    Hello, 0x87D00664 Updated handler job was canceled. In this case, you could try to clear the ccmcache and retry the download. Let’s see how it works!

    Generally, It has been noticed that updates are not getting installed in a defined time due to time-out error! Increasing the Maximum Run Time from properties could help with this!

    It all depends –

    How many such incidents occur whether you were having this issue in a particular device? How frequently do you see this error message in Software Center?

    You can upload the logs using snipboard.io however I will try to read from attached screenshots!

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