I am not able to track the usage of the applications for the rules created in Software Metering.

Question

I am not able to track the usage of the applications for the rules created in Software Metering.

Eg: Rule created for AcroRd32.exe , Version : (*)

On Client side, mtrmgr.log. Not able to find the rule for the PID of  AcroRd32.exe.

But If I add the Version Like 15.12.*

Then the rule is validating. Please help me here. I want to track with Version (*) since want to track for all the versions.

The same applied on Visio.exe, winproj.exe (I gave  * as version but no rule is associated. Kindly help.

 

 

 

solved 0
Kirankr31 8 months 2020-12-01T10:44:39+05:30 3 Answers 60 views Beginner 0

Answers ( 3 )

  1. To be honest I will try to use a configuration item to track this instead of metering rules. It’s more effective and optimized as per my experience

    However, you need to use

    *Adobe* to find out all the versions but it’s very costly rule …

    test this in pre production or testing environment

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