IBCM Software Updates Issue

Question

Guys, our clients on ibcm is stuck at “preparing to download” for updates and eventually fail to download. Randomly it works when retired. However, I can install applications so I guess there is no issues with DP in IBCM server. I don’t have boundary group configured for internet clients. Could someone tell me what could be the problem?
The same client clients can download the updates when connected to LAN or VPN.

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Ferrard 4 months 2 Answers 108 views Beginner 0

Answers ( 2 )

  1. I have mine setup the same way and it’s working. Did you look through the datatransfer and location service logs to see if there are any errors?

    Best answer
  2. Hi,

    Please share relevant log files then only easy to provide the root cause.

    Thanks
    Karthikeyan

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