Issue related to the Sync Now button is Disabled full admin rights on the Hierarchy


An environment with a CAS and multiple primaries.

Software Library-> Software Updates -> Third-Party Software update catalogs
Issue: The Sync Now button is disabled. I have full admin rights on the hierarchy.

I have other environments with a standalone primary, and the sync now option is available for third-party updates.

I am sure that this is by design for environments with a CAS and the sync now has to be run from the “All Software Updates” node.

I need someone else with a CAS in their hierarchy to check and re-confirm this or point me to an official blog confirming this.

Posted by Naman Puneet in HTMD FB Group

Answer ( 1 )

    This answer was edited.

    Replied by Garth Jones
    Since you have a case, you should contact the ms team for help.

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