Machine not receiving third party updates for Mozilla Firefox, Foxit Phantom and WinRAR
Question
Here I am facing a situation, Clients machines are not receiving the third party updates for Mozilla, Foxit PhantomPDF, and WinRAR applications.
Below logs, I have checked.
Policyagent.log
wuahandler.log
updatesStore.log
updateshandler.log
updatesDeployment.log
ccmmessaging.log
cas.log
AppIntentEval.log
CITaskmgr.log
ClientIDStartupManager.log
ContentTransferManager.log
DataTransferService.log
Did not find any error. I have access only to client machine logs. Don’t have SCCM Console access.
What do you suggest in this case to find the root cause?
Answers ( 4 )
How are you doing the 3rd party application update or parching
Patching is handle by a different vendor. The team mentioned the term 3P secure only. That’s the only information I have.
Have you been able to deploy apps in the past or very recently?
How are you creating and deploying these updated apps?
It’s very likely the issue is with your detection methods.
Have you been able to deploy apps in the past or very recently?
Complete SCCM deployment is handled by a different vendor. As per logs yes I can see apps are deployed recently.
How are you creating and deploying these updated apps?
No information. The only thing I know the team mentioned is 3P secure is being used to deploy third party patches.
It’s very likely the issue is with your detection methods. – Okay, I will check this point.