Not able to download Office 365 update in SCCM 2002.

Question

I am trying to download September Office 365 updates 64 and 32 bit and i am getting and error. Not sure on how to debug this issue. Any ideas ?

I was able to download all the Windows patches for September but not just O365 updates.

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MECMCLE 1 month 5 Answers 76 views Beginner 0

Answers ( 5 )

  1. This issue is resolved now. My network admin has to allow range settings for http requests in our Palo Alto firewall based on the process is listed below.
    https://emtunc.org/blog/06/2016/take-care-applying-palo-alto-best-practices/

    Thank you very much for quick responses from the forum guru’s.

    Best answer
  2. Below is the log file
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 31 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 42 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 53 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 63 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 74 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 85 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat in progress: 95 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat.cat to C:UserscsbadminAppDataLocalTempCAB1748.tmp returns 0 Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Using machine settings for CRL checking. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Cert revocation check is disabled so cert revocation list will not be checked. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Verifying file trust C:UserscsbadminAppDataLocalTempCAB1748.tmp Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    File trust C:UserscsbadminAppDataLocalTempCAB1748.tmp verified: Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Successfully moved C:UserscsbadminAppDataLocalTempCAB1748.tmp to \MyCompanyServerUpdatesUpdatesMicrosoft Updates – 2020ab6fd36d-0cae-4121-b596-b52139db06a7.1officedata16.0.12527.21104stream.x86.x-none.dat.cat Software Updates Patch Downloader 9/17/2020 1:05:58 PM 6156 (0x180C)
    Downloading content for ContentID = 16792665, FileName = officedatav32_16.0.12527.21104.cab. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    Proxy is enabled for download, using registry settings or defaults. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    FileHash value is NULL. Hash verification for this file will not be performed. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    Connecting – Adding file range by calling HttpAddRequestHeaders, range string = “Range: bytes=0-” Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v32_16.0.12527.21104.cab in progress: 83 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v32_16.0.12527.21104.cab in progress: 100 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v32_16.0.12527.21104.cab to C:UserscsbadminAppDataLocalTempCAB1814.tmp returns 0 Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Using machine settings for CRL checking. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Cert revocation check is disabled so cert revocation list will not be checked. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Verifying file trust C:UserscsbadminAppDataLocalTempCAB1814.tmp Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    File trust C:UserscsbadminAppDataLocalTempCAB1814.tmp verified: Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Successfully moved C:UserscsbadminAppDataLocalTempCAB1814.tmp to \MyCompanyServerUpdatesUpdatesMicrosoft Updates – 2020ab6fd36d-0cae-4121-b596-b52139db06a7.1officedatav32_16.0.12527.21104.cab Software Updates Patch Downloader 9/17/2020 1:05:58 PM 18660 (0x48E4)
    Downloading content for ContentID = 16792665, FileName = officedata16.0.12527.21104sp321029.cab. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    Proxy is enabled for download, using registry settings or defaults. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    FileHash value is NULL. Hash verification for this file will not be performed. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    Connecting – Adding file range by calling HttpAddRequestHeaders, range string = “Range: bytes=0-” Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/sp321029.cab in progress: 33 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/sp321029.cab in progress: 66 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/sp321029.cab in progress: 99 percent complete Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/sp321029.cab to C:UserscsbadminAppDataLocalTempCAB1883.tmp returns 0 Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Using machine settings for CRL checking. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Cert revocation check is disabled so cert revocation list will not be checked. Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Verifying file trust C:UserscsbadminAppDataLocalTempCAB1883.tmp Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    File trust C:UserscsbadminAppDataLocalTempCAB1883.tmp verified: Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Successfully moved C:UserscsbadminAppDataLocalTempCAB1883.tmp to \MyCompanyServerUpdatesUpdatesMicrosoft Updates – 2020ab6fd36d-0cae-4121-b596-b52139db06a7.1officedata16.0.12527.21104sp321029.cab Software Updates Patch Downloader 9/17/2020 1:05:58 PM 30764 (0x782C)
    Query to run: select f.FileName, c.ContentUniqueID from SMS_CIToContent c join SMS_CIContentFiles f on c.ContentID = f.ContentID where c.ContentID in (16792633, 16792689, 16792679, 16792692, 16792668, 16792631, 16793035, 16793036, 16792059, 16793062, 16793051, 16792072, 16792073, 16793064, 16793065, 16793097, 16792717, 16793080, 16793081, 16792769, 16792770, 16793093, 16793049, 16793050, 16793056, 16793086, 16793059, 16793060, 16792686, 16792706, 16792707, 16792708, 16792709, 16793074, 16792691, 16792667, 16792715, 16792685, 16792703, 16793075) and f.FileHash = ‘Sha256:C46FC3CB1238483F3F93A9038A1C9D2D40DCB39B20F59B8FE86D4FBBB7D641CF’ Software Updates Patch Downloader 9/17/2020 1:05:58 PM 9832 (0x2668)
    Query to run: select f.FileName, ct.ContentSource from SMS_CIToContent c join SMS_CIContentFiles f on c.ContentID = f.ContentID join SMS_Content ct on c.ContentID = ct.ContentID where c.ContentDownloaded = 1 and f.FileHash = ‘Sha256:C46FC3CB1238483F3F93A9038A1C9D2D40DCB39B20F59B8FE86D4FBBB7D641CF’ Software Updates Patch Downloader 9/17/2020 1:05:59 PM 9832 (0x2668)
    Downloading content for ContentID = 16792665, FileName = officedata16.0.12527.21104stream.x86.x-none.dat. Software Updates Patch Downloader 9/17/2020 1:05:59 PM 9832 (0x2668)
    Proxy is enabled for download, using registry settings or defaults. Software Updates Patch Downloader 9/17/2020 1:05:59 PM 9832 (0x2668)
    Connecting – Adding file range by calling HttpAddRequestHeaders, range string = “Range: bytes=0-” Software Updates Patch Downloader 9/17/2020 1:05:59 PM 14236 (0x379C)
    HttpSendRequest failed 416 Software Updates Patch Downloader 9/17/2020 1:05:59 PM 14236 (0x379C)
    Download http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.12527.21104/stream.x86.x-none.dat to C:UserscsbadminAppDataLocalTempCAB1B62.tmp returns 416 Software Updates Patch Downloader 9/17/2020 1:05:59 PM 14236 (0x379C)
    ERROR: DownloadUpdateContent() failed with hr=0x800701a0 Software Updates Patch Downloader 9/17/2020 1:05:59 PM 9832 (0x2668)

  3. Hello, What patchdownloader.log indicating ? Please upload logs using https://snipboard.io/

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