Office 2019 Language pack not uninstalling while deploying Office 365 though SCCM

Question

Hi Team

I was trying to install Office 365 deploying though SCCM Server, I have made Application package and selected multiple systems which having different flavor of Office Product.

Now I noticed every product is working fine and Office 365 has deployed successfully except Office 2019.

Although It is uninstalling the Office 2019 and installed the Office 365 but it can’t be uninstalled language pack of Office 2019. due to this reason i get error message in SCCM deployment monitoring screen.

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Please advice, how to troubleshoot the concern issue.

Thanks in advance.

Regards

solved 0
Ehtesham 5 months 5 Answers 94 views Beginner 0

Answers ( 5 )

  1. Any update on this thread? Are you able to fix it?

  2. Configuration
    Display Level=”None” AcceptEULA=”True”
    Property Name=”FORCEAPPSHUTDOWN” Value=”False”
    Remove
    Product ID=”O365ProPlusRetail”
    Language ID=”zh-cn”
    Product
    Remove
    Logging Level=”xxxxxxxxx” Path=”xxxxxxxxx”
    Configuration

    Best answer
  3. Is the script working when you run it manually? Did you tested it before creating SCCM Application?

    are you trying the option as mentioned below in configurayion.xml to uninstall Office?Below is example for Chinese Language.

  4. Hello – I think you might need to look into the detailed log files and event logs on the Windows 10 device from where you are trying to uninstall the office 365.

    I don’t know what you mean by Office 365 and Office 2019? You should not have two versions on one Windows 10 device.

    Am I missing something?

    Have you tried manually uninstall?

    1. In the search box on the taskbar, type control panel, then select Control Panel.
    2. Select Programs > Programs and Features, then right-click your Microsoft Office product, and choose Uninstall.

    Or you can use this tool https://aka.ms/SaRA-officeUninstallFromPC

    • Hi Anoop
      Thanks for reply.
      I made the application for office 365 and define the condition as removed the all previous office version in configuration xml file and deploy on the collection which having many systems. Some system have office 2016 with language pack and some have office 2019 with language pack.
      After deploy of Office 365 application over the office 2016 with language pack. It was successfully removed office 2016 and its language pack first and install office 365 as the nature of application deployment.
      but the same procedure doing for office 2019 with language pack. It was successfully removed office 2019 only and not removed its language pack and although install office 365 as the nature of application deployment.

      So I have the challenge how to remove the office 2019 along with language pack.

      Hope you understood my question.

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