Patch restart issue
Question
Hi Team,
We are getting blank screen while restarting the machines after patch installation(screenshot attached), to boot the device into windows users are doing force restart 3 to 4 times. Please help me to identify and fix the issue.
Around 10 users reported this issue.
Regards,
Prasanth Padmanaban
Answers ( 2 )
Hello Prasanth, Had you checked the event logs.
Is this behavior observed with particular models only? Which latest KBs was applied in the devices!
Hi Jithesh,
Please consider this threat as resolved, we are updating the device drivers to up to date to fix the issue and then pushing the updates.