Patch restart issue

Question

Patch restart issue

Question

Hi Team,

We are getting blank screen while restarting the machines after patch installation(screenshot attached), to boot the device into windows users are doing force restart 3 to 4 times. Please help me to identify and fix the issue.

Around 10 users reported this issue.

Regards,

Prasanth Padmanaban

solved 0

Configuration Manager Prasanth Padmanaban 2 years 2021-08-13T12:52:26+05:30 2021-08-13T12:52:26+05:30 2 Answers 20 views Beginner

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About Prasanth PadmanabanBeginner

Having more than 5 years experience in configuration manager. I do specialize in: - Microsoft Endpoint Configuration Manager (SCCM/MECM) - Microsoft Deployment Toolkit (MDT) - Windows Imaging - Windows 10 upgrade (inplace & servicing) - Microsoft BitLocker Administration and Monitoring (MBAM) - Intune and Autopilot

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Answers ( 2 )

Jitesh Kumar
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2021-08-15T10:58:01+05:30 August 15, 2021 at 10:58 AM
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Hello Prasanth, Had you checked the event logs.
Is this behavior observed with particular models only? Which latest KBs was applied in the devices!

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Prasanth Padmanaban Beginner · Accepted Answer · 2021-10-01T13:30:44+05:30

Hi Jithesh,

Please consider this threat as resolved, we are updating the device drivers to up to date to fix the issue and then pushing the updates.

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Patch restart issue