Patch restart issue

Question

Hi Team,

We are getting blank screen while restarting the machines after patch installation(screenshot attached),  to boot the device into windows users are doing force restart  3 to 4 times. Please help me to identify and fix the issue.

Around 10 users reported this issue.

 

restart issue - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Patch restart issue

 

Regards,

Prasanth Padmanaban

solved 0
Prasanth Padmanaban 4 months 2021-08-13T12:52:26+05:30 2 Answers 17 views Beginner 0

Answers ( 2 )

  1. Hello Prasanth, Had you checked the event logs.

    Is this behavior observed with particular models only? Which latest KBs was applied in the devices!

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