Pre-Production Client upgrade is not working

Question

Hello All,

We have SCCM CB1902 installed in our environment which is recently upgraded from 1810. We have performed a pre-production client roll-out a month back but looks like all the clients are fall into non-compliant category which means it’s not getting upgraded. Can you please tell me what could be the possible reasons?

I checked below,

  1. Client is active and healthy in the console.
  2. Clients not Received the upgrade commandline

Thanks,

Bala

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Balakrishnan G 2020-04-30T08:04:42+05:30 1 Answer 510 views Beginner
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Answer ( 1 )

  2. Anoop C Nair
    0
    2020-04-30T10:03:12+05:30
    Reply

    Hello Bala – Please can you explain bit more what do you mean by “clients are fall into non-compliant category” ?

    You mean to say the clients are not getting policies for pre prod updrades configured something similar to the one shown in the below blog post (BEFORE one)

    https://www.anoopcnair.com/promote-pre-production-client-upgrade-part2/promote-pre-production-client3/ (Hierarchy Settings from the ribbon menu – Click on Client Upgrade tab)

    – Hope the collection is configured correctly
    – Check the client logs to understand whether it’s getting policies
    – Check whether MP is working properly etc

    Best answer

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