SCCM client auto upgrade

Question

Could someone please help in below

IMG 20210111 WA0008 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - SCCM client auto upgradePomote pre-production client option is showing greyed out even though I am member of full admin on SCCM

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Rajesh Bhaskar W 2 weeks 3 Answers 30 views Beginner 0

Answers ( 3 )

  1. Thanks Anoop.

    As per the document, I have verified the version for pre production and production are showing same ( ner version)

    But still we are still facing challanges to upgrade the pre-production clients .

    In status , it showing “auto upgrade deployment cancelled ”

    Any workarround for this .

  2. Can you check what are the options enabled/selected in Hierarchy settings as I mentioned in the below post and video?

    How to Verify promote Pre-Production client?
    https://www.anoopcnair.com/sccm-client-upgrade-promote-pre-production/

    this will give you more details why the option is grayed out.

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