SCCM client auto upgrade
Question
Could someone please help in below
Pomote pre-production client option is showing greyed out even though I am member of full admin on SCCM
Rajesh Bhaskar W 
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Answers ( 3 )
Thanks Anoop.
As per the document, I have verified the version for pre production and production are showing same ( ner version)
But still we are still facing challanges to upgrade the pre-production clients .
In status , it showing “auto upgrade deployment cancelled ”
Any workarround for this .
If it’s same version then there is no need to use auto upgrade
Now you need check the ccmsetup.log from the client device to get more details
Can you check what are the options enabled/selected in Hierarchy settings as I mentioned in the below post and video?
How to Verify promote Pre-Production client?
https://www.anoopcnair.com/sccm-client-upgrade-promote-pre-production/
this will give you more details why the option is grayed out.