SCCM RACI matrix scope document
Question
Dear Members – AM looking for SCCM RACI Matrix scope document . Any one have such document please share me . Thanks in advance.
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Dear Members – AM looking for SCCM RACI Matrix scope document . Any one have such document please share me . Thanks in advance.
Answers ( 5 )
Got you. Don’t have anything else.
Let’s see if my seniors post some reply.
Got you.
A vary basic draft below:
Description
Patch remediation for Desktop and laptops. Security Patch Compliance level
DCM Issues for Rules
Adding Boundaries for submitting baseline
New Server Install using OSD. Failure Troubleshooting
VM Building in Vmware using OSD. Failure Troubleshooting
Re Baseline issues using OSD. Failure troubleshooting
Log a case and Work with Microsoft if issue is not getting resolved by any of the team member
Unhealthy servers for SCCM Agent health issues in SCCM Console
Servers Reported Without AV Though AV is installed
SCCM Service Related Issues on SCCM Servers.
Patch remediation for Servers. Security Patch Compliance level
Patch Deployment – Workstations
Patch Deployment – Servers
Change Management (Request, Planning, Resourcing, Approvals)
SCCM Console Health Monitoring for MP, DP and Site Status
Check DB Replication Between Primary Site and Child Site
SCCM Console Health Monitoring for MP, DP and Site Status EMBASSY SCCM Infra Daily
Check SCCM Ticket queue and assign ticket based on the issue description
SCCM Client Coverage – Servers
SCCM Client Coverage – Workstations
SCCM Console Health Monitoring for MP, DP and Site Status SCCM Infra Daily
Here you go.
https://docs.microfocus.com/SM/9.60/Hybrid/Content/BestPracticesGuide_PD/ConfigurationManagementBestPractice/RACI_matrix_for_CoM.htm
Thanks for your time and response.
To be honest this the output am not expecting , am looking for scope document which gives clear understanding of each task on SCCM managing by SCCM admin , patching team , OSD team etc ….
I know this scope requirement is particular to each company and it’s internal document however looking for reference kind doc.