showing failed status in Software Center for Current channel update

Question

I have deployed O365 updates in environment, on one of the device O365 Installed version is Semi-Annual update however its showing failed status(in Software Center) for Current channel update. Per my understanding only one type of update is applicable to a machine, machine can’t have both type of Updates. Please advice.

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Simranjeet Singh 2020-07-24T11:36:02+05:30 3 Answers 190 views Beginner
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Answers ( 3 )

  2. Simranjeet Singh
    0
    2020-08-04T10:03:49+05:30
    Reply

    I have checked the the registry entry for a client version to report and version to report both values are different. Also that 2006 update is installed on machine though the installed O365 version is 1908

  4. Simranjeet Singh
    0
    2020-07-24T12:52:09+05:30
    Reply

    Hi Anoop,

    Thanks for the revert.

    I need to check the Registry entry however this is deployed as an O365 Update without Detection Method. But yes, let me check the Registry entry.

  6. Anoop C Nair
    0
    2020-07-24T12:42:10+05:30
    Reply

    Software\Microsoft\Office\ClickToRun\Configuration\VersionToReport – check the version number

    Check the detection method and verify whether you have this in the client registry or not https://snipboard.io/DCsNGd.jpg

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