showing failed status in Software Center for Current channel update


I have deployed O365 updates in environment, on one of the device O365 Installed version is Semi-Annual update however its showing failed status(in Software Center) for Current channel update. Per my understanding only one type of update is applicable to a machine, machine can’t have both type of Updates. Please advice.

Answers ( 3 )


    I have checked the the registry entry for a client version to report and version to report both values are different. Also that 2006 update is installed on machine though the installed O365 version is 1908


    Hi Anoop,

    Thanks for the revert.

    I need to check the Registry entry however this is deployed as an O365 Update without Detection Method. But yes, let me check the Registry entry.

  1. Software\Microsoft\Office\ClickToRun\Configuration\VersionToReport – check the version number

    Check the detection method and verify whether you have this in the client registry or not

    Best answer

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