SMS_Executive servie is not starting

Question

we have recently upgrade SCCM to v2107 but there 2 DP’s servers which SMS_Executive and SMS_Component_ manager services are not started .

on the system status both DP servers Component manager showing as critical and try to start the services from console but saying error connecting to component.

verified the smsexec log but did not find any errors.

verified comregsetup.log where i can see error “CComRegSetup::Uninstall RegDeleteKey of CLSID failed. Error ( 2).”

 

Please help me on this

in progress 0
Sudarshan reddy 2021-10-13T15:25:57+05:30 2 Answers 152 views Beginner
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Answers ( 2 )

  2. Jitesh Kumar
    0
    2021-10-18T12:47:19+05:30
    Reply

    Hello Sudarshan, Could you please help us to get smsexec.log for further analysis?

    • Sudarshan reddy
      0
      2021-10-19T11:11:57+05:30
      Reply

      Hi Jitesh, Please see the below log.

      Certificate (0x64549910) is Exportable SMS_EXECUTIVE 10/9/2021 12:24:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 12:24:40 AM 2860 (0x0B2C)
      Certificate (0x64549d90) is Exportable SMS_EXECUTIVE 10/9/2021 12:54:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 12:54:40 AM 2860 (0x0B2C)
      Certificate (0x6349ac20) is Exportable SMS_EXECUTIVE 10/9/2021 1:24:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 1:24:40 AM 2860 (0x0B2C)
      Certificate (0x63499120) is Exportable SMS_EXECUTIVE 10/9/2021 1:54:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 1:54:40 AM 2860 (0x0B2C)
      Certificate (0x6349a620) is Exportable SMS_EXECUTIVE 10/9/2021 2:24:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 2:24:40 AM 2860 (0x0B2C)
      Certificate (0x64549810) is Exportable SMS_EXECUTIVE 10/9/2021 2:54:40 AM 2860 (0x0B2C)
      site system identification certificate maintenance in 1800 seconds… SMS_EXECUTIVE 10/9/2021 2:54:40 AM 2860 (0x0B2C)
      SMS_EXECUTIVE is stopping… SMS_EXECUTIVE 10/9/2021 2:57:25 AM 2536 (0x09E8)
      SMS_COMPONENT_MONITOR is stopping… SMS_EXECUTIVE 10/9/2021 2:57:25 AM 2536 (0x09E8)
      STATMSG: ID=501 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_COMPONENT_MONITOR” SYS=XXX.com SITE=NA1 PID=2492 TID=3260 GMTDATE=Sat Oct 09 09:57:25.494 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:57:25 AM 2536 (0x09E8)
      SMS_MP_FILE_DISPATCH_MANAGER is stopping… SMS_EXECUTIVE 10/9/2021 2:57:38 AM 2536 (0x09E8)
      STATMSG: ID=501 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_MP_FILE_DISPATCH_MANAGER” SYS=XXXX.com SITE=NA1 PID=2492 TID=4004 GMTDATE=Sat Oct 09 09:57:38.579 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:57:38 AM 2536 (0x09E8)
      SMS_OUTBOX_MONITOR is stopping… SMS_EXECUTIVE 10/9/2021 2:57:38 AM 2536 (0x09E8)
      STATMSG: ID=501 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_OUTBOX_MONITOR” SYS=XXX.com SITE=NA1 PID=2492 TID=4268 GMTDATE=Sat Oct 09 09:57:38.954 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:57:38 AM 2536 (0x09E8)
      SMS_STATE_MIGRATION_POINT is stopping… SMS_EXECUTIVE 10/9/2021 2:57:39 AM 2536 (0x09E8)
      STATMSG: ID=501 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_STATE_MIGRATION_POINT” SYS=XXX.com SITE=NA1 PID=2492 TID=4496 GMTDATE=Sat Oct 09 09:57:39.313 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:57:39 AM 2536 (0x09E8)
      site system identification certificate maintenance in 1621 seconds… SMS_EXECUTIVE 10/9/2021 2:57:39 AM 2860 (0x0B2C)
      CSMSExecThread::ThreadsMonitorProc(): Monitoring thread 4620 exits… SMS_EXECUTIVE 10/9/2021 2:57:39 AM 4620 (0x120C)
      CSMSExecThread::ThreadsMonitorProc(): A monitoring thread 14504 is created SMS_EXECUTIVE 10/9/2021 2:57:39 AM 14504 (0x38A8)
      SMS_COMPONENT_MONITOR stopped, ThreadMain() exit code = 0. SMS_EXECUTIVE 10/9/2021 2:58:14 AM 14504 (0x38A8)
      STATMSG: ID=502 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_COMPONENT_MONITOR” SYS=XXXX.com SITE=NA1 PID=2492 TID=3260 GMTDATE=Sat Oct 09 09:58:14.782 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:58:14 AM 14504 (0x38A8)
      SMS_MP_FILE_DISPATCH_MANAGER stopped, ThreadMain() exit code = 1. SMS_EXECUTIVE 10/9/2021 2:58:15 AM 14504 (0x38A8)
      STATMSG: ID=502 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_MP_FILE_DISPATCH_MANAGER” SYS=XXX.com SITE=NA1 PID=2492 TID=4004 GMTDATE=Sat Oct 09 09:58:15.392 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:58:15 AM 14504 (0x38A8)
      SMS_OUTBOX_MONITOR stopped, ThreadMain() exit code = 0. SMS_EXECUTIVE 10/9/2021 2:58:15 AM 14504 (0x38A8)
      STATMSG: ID=502 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_OUTBOX_MONITOR” SYS=XXX.com SITE=NA1 PID=2492 TID=4268 GMTDATE=Sat Oct 09 09:58:15.751 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:58:15 AM 14504 (0x38A8)
      SMS_STATE_MIGRATION_POINT stopped, ThreadMain() exit code = 0. SMS_EXECUTIVE 10/9/2021 2:58:16 AM 14504 (0x38A8)
      STATMSG: ID=502 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_STATE_MIGRATION_POINT” SYS=XXX.COM SITE=NA1 PID=2492 TID=4496 GMTDATE=Sat Oct 09 09:58:16.126 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:58:16 AM 14504 (0x38A8)
      CSMSExecThread::ThreadsMonitorProc(): Monitoring thread 14504 exits… SMS_EXECUTIVE 10/9/2021 2:58:16 AM 14504 (0x38A8)
      STATMSG: ID=502 SEV=I LEV=M SOURCE=”SMS Server” COMP=”SMS_EXECUTIVE” SYS=XXX.COM SITE=NA1 PID=2492 TID=2860 GMTDATE=Sat Oct 09 09:58:16.486 2021 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 LE=0X0 SMS_EXECUTIVE 10/9/2021 2:58:16 AM 2860 (0x0B2C)
      SMS_EXECUTIVE stopped. SMS_EXECUTIVE 10/9/2021 2:58:16 AM 2860 (0x0B2C)
      ******************************************************************************** SMS_EXECUTIVE 10/9/2021 2:58:16 AM 2860 (0x0B2C)

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