Software update content deleting itself

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Hi,

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I am facing weird issue. Software updates package content is deleting by itself. Anyone face this issue.

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jyothi naidu 6 months 10 Answers 176 views Beginner 0

Answers ( 10 )

  1. We were going through pretty much the same issue last month. Initially, I was suspecting that either the SAN replication of the content drive or AV scan is causing the issue. However that was not the case as confirmed by both departments.
    I am sure that the WSUS cleanup as part of maintenance never deletes the actual package/folder from the WSUS share.
    Then raised to Microsoft and resolved by making a minor change in the update package folder. The point noted is that each software update deployment needs to have a unique source location.
    https://docs.microsoft.com/en-us/mem/configmgr/sum/deploy-use/download-software-updates
    You can’t use the specified location as the source of another software deployment package.
    The package source path can be verified using the below CMDlet.
    Get-CMSoftwareUpdateDeploymentPackage | select Name, PackageID, PkgSourcePath | Format-Table
    Hope this would hep

    • Hi Seemon,

      Thanks for step in.
      FYI I am creating new folder for every SUG package.still content is deleting

      • Hi,

        If I understand that correctly, source folder of any software update deployment package is not conflicting with other deployment package’s source location, is that correct?
        If so, have you verified that scheduled AV scanning is not quarantining/deleting the update files?
        Also, please check if you can post the snap of the package source path view by running the above command.

        Thanks,
        Seemon

  2. HI,

    Even if you use same software update package also. it will delete any content on that software update package until if the content is duplicate.
    Please check any ADR rule is using same software update package.

    Thanks
    karthikeyan

  3. One possibility WSUS cleanup wizard might have run and cleaned up the old ones … you may need to check this option too

  4. How are you verifying that the content is still valid and is being deleted?
    Software Updates get superseded all the time, which means old content gets invalid and is replaced by new. I suggest you use ADRs to manage your Software Updates rather than trying to manually create SUGs and adding more complexity to your process.

  5. No. Creating SUG and downloading the content.

    Example : Its deleting old deployment packages like jan, feb

  6. No. Creating SUG and downloading the content.

  7. Hi,

    Are you using ADR rule for software update deployment?

    Thanks
    karthikeyan

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