Software update error – Job error (0x80240438)

Question

Hi,

need urgent help to fix below error. Push software update from sccm to collection of servers, some of the servers got updates without any issue but some of them are showing in unknown (client check passed / active).

following article but not help as not using any proxy.

http://myitpath.blogspot.com/2016/12/sccm-windows-update-deployment-failure.html

<![LOG[Job error (0x80240438) received for assignment ({2245C668-8282-4BA8-A6D6-E6499DAC5170}) action]LOG]!><time=”12:43:24.879-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”3″ thread=”1864″ file=”updatesassignment.cpp:2340″>
<![LOG[Updates will not be made available]LOG]!><time=”12:43:24.879-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”2″ thread=”1864″ file=”updatesassignment.cpp:2342″>
<![LOG[Job error (0x80240438) received for assignment ({06EA46DD-678B-4EC2-BFC7-F94480CA739F}) action]LOG]!><time=”12:44:32.749-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”3″ thread=”1864″ file=”updatesassignment.cpp:2340″>
<![LOG[Updates will not be made available]LOG]!><time=”12:44:32.749-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”2″ thread=”1864″ file=”updatesassignment.cpp:2342″>
<![LOG[Job error (0x80240438) received for assignment ({ED2A77FF-D54D-42CC-B391-183577D34D21}) action]LOG]!><time=”12:46:48.327-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”3″ thread=”6820″ file=”updatesassignment.cpp:2340″>
<![LOG[Updates will not be made available]LOG]!><time=”12:46:48.327-120″ date=”04-14-2021″ component=”UpdatesDeploymentAgent” context=”” type=”2″ thread=”6820″ file=”updatesassignment.cpp:2342″>

Can you pls suggest.sccm - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Software update error - Job error (0x80240438)

 

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Rajesh Kumar 4 weeks 2021-04-14T16:19:54+05:30 4 Answers 29 views Beginner 0

Answers ( 4 )

    0
    2021-04-19T22:08:48+05:30

    Hi Anoop,

    Issue is only some of the servers, again issue came with new some of the server, even change registry change but still getting same error code. any suggestions.

    0
    2021-04-19T15:32:05+05:30

    Issue got resolved after change connection proxy setting in registry on problematic servers. thanks

    1
    2021-04-14T16:46:29+05:30

    Do you have this error 0x80240438 for all the devices or only a few machines?

    I think you need to make sure the Antivirus software/security policy is blocking something on the SCCM client devices…

    Some more details about antivirus exclusion here https://docs.microsoft.com/en-us/troubleshoot/mem/configmgr/recommended-antivirus-exclusions

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