Software update not installed but SUG is showing compliant from SCCM
Hope everyone is safe and sound.
I have been facing an issue with the monthly software updates where i have created a SUG consisting of 23 to 13 patches for the month of April.
From the SCCM side it shows the machine is compliant with that SUG however those patches are not installed on the machines and the machine hasn’t been patched for months missing previous updates.
Upon checking the policy agent.log the policy is coming for that SUG and the update store.log shows no patches are missing and needed for that machine and it is compliant where in practicality it hasn’t received any patches for months.
Can someone help me understand why a machine that hasn’t been patched for months shows it doesn’t need any patches and shows compliant? We have checked the product and category and everything appears to be absolutely fine with this SUG.
Hope someone’s experience could help me figure out the reason behind this.
Thanking in advance.