Update Scanning is not working – scan failed with error = 0x80240437 in scanagent log

Question

Hello, I’m not able to scan the updates on my lab. Have attached the scan agent error, server and client side configuration. Can some one help to resolve this.SCCM Scan Issue

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Sujin Nelladath 2021-06-11T11:49:33+05:30 2 Answers 1630 views Beginner
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Answers ( 2 )

  2. Sujin Nelladath
    0
    2021-06-18T22:14:56+05:30
    Reply

    Thanks for the answers, I have resolved the issue. I modified the SUP settings, I configured the SUP to use SSL to communicate with WSUS. The issue is resolved once untick SSL option, Appreciate your help.

  4. VAISHNAV. K
    0
    2021-06-14T13:31:44+05:30
    Reply

    1. Stop the Windows Update service by running the following command:
    ConsoleCopy
    net stop wuauserv
    2. Rename the C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.old.
    3. Start the Windows Update service by running the following command:
    ConsoleCopy
    net start wuauserv
    4. Start a software update scan cycle.

    FYR: https://docs.microsoft.com/en-us/troubleshoot/mem/configmgr/troubleshoot-software-update-scan-failures

    Best answer

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