we couldn’t complete the update undoing changes

Question

Like so many I have had issues with Microsoft Rollups. I usually have to go to the Security portion in the Rollup. Recently, I tried to install august month patches  after update complete server reboot time getting this error “we couldn’t complete the update undoing changes. I couldn’t get the reason they Reverted. I looked into the CBS log

2021-08-21 12:36:13, Info CBS SQM: Failed to start upload with file pattern: C:Windowsservicingsqm*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]
2021-08-28 12:36:13, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 – E_FAIL]
2021-08-28 12:36:13, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:Windowsservicingsqm*_all.sqm, flags: 0x6
2021-08-28 12:36:13, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 – E_FAIL]

At the end of the log were a lot of the following message:
Couldn’t mark for pending delete: [ml:78{39},l:76{38}]”SystemRootWinSxSTempPendingDeletes”[l:90{45}]”cdca5383fecfcc0174070000a40e2405.vsstrace.dll”. Reason: [13]”Cannot Delete”
2021-08-28 13:37:04, Info CSI 000002bd ICSITransaction::Commit calling IStorePendingTransaction::Apply – coldpatching=FALSE applyflags=7

Don’t know what Reason: [13] is. I went to C:/Windows/winsxs/Temp/PendingDeletes. Security has Read Only Highlighted, Not Checked. Hidden is checked. I have tried to change attributes with no luck. I even went up the chain with no luck.

please advice

Answers ( 2 )

  1. It’s interesting that you get can’t delete error.
    Have you tried PSEXEC (from system account) to delete the folders/files?
    Some examples are there https://www.anoopcnair.com/windows-10-files-are-locked-takeown-exe-work/

      1
      2021-08-31T13:42:57+05:30

      Solved :- So found this in CBS.log
      2021-08-28 12:56:12, Error [0x01805a] CSI 0000001b (F) Failed execution of queue item Installer: CSI IEFileInstallAI AI installer ({e7354f90-519d-4481-82f6-94f6e851f8f9}) with HRESULT HRESULT_FROM_WIN32(267). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
      2021-08-28 12:56:12, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

      C:\Windows\System32\Macromed\Flash\activex.vch”

      There is no Macromed folder and it is trying to search it. So I had to create Macromed and Flash as subfolder. Installed patches and restarted it. KBs are successfully Installed.

      Best answer

Leave an answer

Sorry, you do not have permission to answer to this question .