Why One update is shown as “Required” I have done synchronized software updates
Question
why is only 1 update is shown as “Required” I have done synchronized SUP.
Posted by Danish Afzal in HTMD FB Group
Vidya M A 
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Answers ( 5 )
Replied by Yang Huang ZhiYang
This is the year 2022, why are you looking at the 2019 or 2020 update. Got 2 devices that show they do not require already. If you need to test then look for the latest window update. And also the window 10 version matters
Replied by Renato Schmidt
https://docs.microsoft.com/en-us/windows/deployment/update/servicing-stack-updates
Replied by Sagiv Atias
Danish Afzal so if you have 1 win 10 it’s normal behavior the “Required” tab mention how much devices need the specific update
Replied by Corjan de Vos
How many clients do you have? It is a Servicing Stack that is required. After that is installed, the other updates will show up as required because they are dependent on the Servicing Stack update
Replied by Danish Afzal
Author
Corjan de Vos I am using azure for Labs I have
Domain Server 2019
Database Server 2019
MECM Server 2019 with Wsus role installed
Windows 10
Replied by Danish Afzal
Author
Critical updates
Definition updates
Feature packs
Security updates
Service packs
Tools updates
Updates roll-ups
Upgrades
Replied by Sagiv Atias
Danish Afzal and products? How many devices do you have in your lab with an sccm agent installed?
Replied by Danish Afzal
Author
product is windows 10 and windows server 2019 I have 1 Win10 and 3 Win Servers 2019
Replied by Sagiv Atias
Did you install the SUP role on a separate server? If so check the boundary group and add the SUP site as a reference in the boundary group option.
Additionally, check WUHandler.log on the client-side to check if the device recognizes the SUP site.
Did you check ports open between client and SUP site (Usually8530,8531)
Replied by Danish Afzal
Author
No, I have installed the WSUS role on the same MECM server.
Replied by Sagiv Atias
Danish Afzal seems ok. Which classification do you mark at SUP settings?
Replied by Abhijit Agalawe
How long has it been you synced the SUp?Because clients have to scan for updates and report its status.
Take a look at your client settings on how frequently you can. Check the wuahandler log on the client to confirm the scan.
Replied by Abhijit Agalawe
Danish Afzal, Have you checked your client scan setting?
If you have a default setup then it must be once a week. You may want to initiate a scan on All computer collections.
Replied by Shane Alexander
Check Wsyncmgr.log on Server to make sure sync was successful. Force another full sync (change sync time to 5 minutes in the future) anyway and monitor the log.
Right-click on Software Updates there and choose to summarise now. And can set the summarisation setting to be a smaller amount of time, like every 1 hour.
How many Clients do you have? Change Client Agent setting to scan every 1-3 hours. Force Clients to check policy. Force Clients to check for updates.
On Clients not supposedly reporting in, check Wuaagent.log, ScanAgent.log, UpdateStore.log.