Windows 10 servicing update shows installed but OS version still lower

Question

Dear Experts,

 

I am doing windows upgrade through SCCM windows 10 servicing(1709 to 1909) where few devices shows the update installed and also shows status compliant in SCCM deployment monitoring but when we checked the OS version it is still lower (i.e. 1709).

I got stuck in this scenario not sure what to check here.

Please help me as I need expert assistance here.

Thanks!

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sourabh gupta 1 month 1 Answer 47 views Beginner 1

Answer ( 1 )

  1. Yes, it shows compliant if the device didn’t meet the prerequisite for the 1909 update.

    Hence we need to make sure that your existing Windows 10 versions should have
    – Required patches installed
    – Latest SSU installed

    so that you would be able to deploy 1909 version to those Windows 10 devices.

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