Access Intune machine

Question

Hi Team,

How can i access C: drive of Intune machine from Intune Portal.

Issue: I need to troubleshoot an app deployment which is deployed by Intune.I need to verify the log files which are created under C:WindowsSoftware.

Is there any possibility of access machine C drive location  from Intune Console.

Regards,

Satish Thota.

Answers ( 3 )

    0
    2020-08-27T08:36:10+05:30

    Thanks Anoop for the solution.
    I am able to take control by using Team Viewer to collect the log files.

  1. No response hence closing the thread

  2. Hello – I don’t see any option to access C drive log files from Intune portal endpoint.microsoft.com

    However, there is an option to collect the logs from Win32 application failure event

    https://docs.microsoft.com/en-us/mem/intune/apps/troubleshoot-app-install#collect-log-file

    Best answer

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