Bitlocker Configuration not applying

Question

i have a bitlocker config profile that i have been using for over a year on our HP systems. we just recieved some new dell systems and i am applying the same policy but it fails to apply then 2 days later it says the device is compliant. when i look at the system bitlocker isnt turned on. has anyone seen this before. i have a case open with MS but they are investigating it currently and wanted to see if anyone had any suggestion.

in progress 0
Joe Terracciano 2 months 2021-08-18T21:40:49+05:30 4 Answers 5 views Beginner 0

Answers ( 4 )

  1. Did you get any chance to troubleshoot why it was giving you error on day 1 and then suddenly how come it started working.

    What was the reason for failure for DELL devices as per Intune reports or event logs? I think you need to start from there…

    I have seen encryption reporting taking more time. Sometimes you will need to restart the devices to get the accurate status of bit-locker encryption

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      2021-08-19T01:11:03+05:30

      they took some logs and are doing research on their end. i dont see anything when i was troubleshooting. i dont remember the actual error but its strange that it would say all the sudden its complient even though its not enabled.

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      2021-08-19T01:58:34+05:30

      when trying to manually enable bitlocker i get teh GPO setting for bitlocker startup options are in conflict and cannot be applied. funny thing is this machine is hybryad and not on the domain so there are not GPO’s applied for bitlocker. i was just able to fix the issue but not sure why it occured. if i delete this key “HKLM:\SOFTWARE\Policies\Microsoft\FVE” reboot then bitlocker started to automatically encrypt the drive.

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