Encryption of data storage policy stays as ” non compliance ( Error code – “2016345612 (Syncml(500): The recipient encountered an unexpected.. ” )
Question
Hi Team,
We are working on making devices to compliant from non compliant ( windows pc )
While doing so we observed for one of device , the encryption of data storage policy is to ” non compliant ” with error code-” 2016345612 (Syncml(500): The recipient encountered an unexpected “. Though pc is encrypted, tried steps like took off the encryption and encrypted again. Bitlocker shows files are encrypted.
But still the status of PC in the console is showing as ” non compliance ” , not sure where could be the problem.
If any device , please help.
Thanks
Answers ( 9 )
ANy update on this issue?
I have logged a case with MS team on this issue. Its under investigation.
Thank you for the update.
Let us know the resolution once you have the details
Thank you again
Any update here?
What are the compliance policies you have setup?
If it is Default polices and is assigned to the group then even if the computer is not active for some days, it shows non compliant.
Hi,
Thank you
Devices are active and syched.
Policies like Antivirus and Antispyware, Bit-locker encryption…configured in our environment.
Looks like there is a UserVoice for this particular issue:
https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/36815068-intune-device-compliance-evaluation-not-stable-fa
Hello – I have not seen this issue but
The error code means -2016345612,2,Syncml: The recipient encountered an unexpected condition which prevented it from fulfilling the request
I would strongly recommend going through the post from Joy !! You might probably get more details hints there
https://www.anoopcnair.com/intune-bitlocker-drive-encryption-part4/
Thanks
I am checking this option.