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For help desk team in intune only wants to give them access for All devices .

Home/ Intune/For help desk team in intune only wants to give them access for All devices .

For help desk team in intune only wants to give them access for All devices .

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Need help for the help desk Team

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Intune ashu maheshwari 3 years 2020-04-27T12:45:11+05:30 2020-04-27T12:45:11+05:30 5 Answers 208 views Beginner

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About ashu maheshwariBeginner

Answers ( 5 )

Anoop C Nair
-1
2020-04-27T13:13:06+05:30 April 27, 2020 at 1:13 PM
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I shall try this guide to set this up helpdesk team in intune only wants to give them access for All devices https://howtomanagedevices.com/intune/2052/intune-helpdesk-roles-permission-settings-using-rbac/
- ashu maheshwari Beginner
  0
  2020-04-27T15:16:58+05:30 April 27, 2020 at 3:16 PM
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  It is not working still it shows that the configuration policies can be created by Helpdesk. The objective is very simple. Helpdesk should be able to see Bitlocker Keys and help end user.
  - Anoop C Nair
    0
    2020-04-27T15:24:57+05:30 April 27, 2020 at 3:24 PM
    Reply
    Do you have a screenshot of permissions, please?
    Ideally, it should be
    Device Configurations
    Create = NO
    - Anoop C Nair
      0
      2020-04-27T15:28:56+05:30 April 27, 2020 at 3:28 PM
      Reply
      Something like this https://snipboard.io/yRBDHw.jpg
      - Anoop C Nair
        0
        2020-04-30T20:10:39+05:30 April 30, 2020 at 8:10 PM
        I have created a post about the same .how to customize …let’s see whether this works or not
        https://howtomanagedevices.com/sccm/2066/custom-intune-helpdesk-operator/
        Best answer

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