For help desk team in intune only wants to give them access for All devices .
Question
Need help for the help desk Team
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Need help for the help desk Team
Answers ( 5 )
I shall try this guide to set this up helpdesk team in intune only wants to give them access for All devices https://howtomanagedevices.com/intune/2052/intune-helpdesk-roles-permission-settings-using-rbac/
It is not working still it shows that the configuration policies can be created by Helpdesk. The objective is very simple. Helpdesk should be able to see Bitlocker Keys and help end user.
Do you have a screenshot of permissions, please?
Ideally, it should be
Device Configurations
Create = NO
Something like this https://snipboard.io/yRBDHw.jpg
I have created a post about the same .how to customize …let’s see whether this works or not
https://howtomanagedevices.com/sccm/2066/custom-intune-helpdesk-operator/