How to troubleshoot CO-Managed Win10 devices
There are two scenarios in which I am facing the issue.
- Device is Azure AD joined but whenever I am trying to add school or work account in the settings, it says your device is already enrolled. However, I am not able to see the work/school account added there and it is not letting me add the account.
- My device is there in Azure and Intune Console. Primary user and category all selected. Same case here not able to add school/work account but strange part is when I am opening the company portal application, it just stuck there and says “Error Login in”. I cannot open the company portal.
Answer ( 1 )
When a device is Azure AD joined and MDM Auto enroll is enabled for your tenant /user..then this is expected behavior.
All the Azure AD Join devices will automatically get enrolled to Intune (no action required)
More Details in the Video https://www.youtube.com/watch?v=x7ZTJ-Vdql4&list=PL67vGzo-INWO_0e-iSXsMHoRwB1mrTvU4&index=5
Company portal issues and troubleshooting is different and try to go through the post https://howtomanagedevices.com/intune/2823/fix-company-portal-app-login-error-occurred-aad-auth-proxy-issues/