Hybrid-joined device enrolment to Intune failing

Question

Hello,

I’m trying to enroll few hybrid-joined Win 10 devices to Intune and enrollment is failing with below error when checked the event logs from

Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin

Event ID 76:

Auto MDM Enroll: Device Credential (0x0), Failed (Unknown Win32 Error code: 0x8018002a)

Could you assist on this.

Regards,

Sriram

solved 0
srirasub 2020-09-05T10:02:18+05:30 4 Answers 1142 views Beginner
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Answers ( 4 )

  2. Anoop C Nair
    0
    2020-09-18T17:03:56+05:30
    Reply

    Did you able to get any solution for the problem?

    I think you are using group policy to enroll the device into Intune…

    Can you share which option is used in the policy?

    I have seen the issues with Device options of Intune enrollment group policy before.

    Best answer
  4. Anoop C Nair
    0
    2020-09-06T13:11:32+05:30
    Reply

    Have you tried to check whether the device record is already present in AAD?

    If it’s not there in aad, then you need to fix that first …

    Then you can check the event logs related to enterprise device management

    More details

    [By #Joy] Windows 10 MDM log Checklist – An ultimate help guide for Intune Administrators – Part 1 #MSIntune #MEMPowered #Intune #SCCM #ConfigMgr
    https://www.anoopcnair.com/windows-10-mdm-log-checklist-ultimate-guide-1/

    • srirasub
      0
      2020-09-06T13:33:31+05:30
      Reply

      Anoop,
      Device entry is seen in AAD and is registered fine.
      No other errors I see apart from the one’s under Event Viewer.
      Anything else that you could suggest here.

      I went through the link from Joy. As device is not enrolled to Intune, “Info” option is not yet available on the client machine.

      Thanks,
      Sriram

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