Hybrid-joined device enrolment to Intune failing

Question

Hello,

I’m trying to enroll few hybrid-joined Win 10 devices to Intune and enrollment is failing with below error when checked the event logs from

Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin

Event ID 76:

Auto MDM Enroll: Device Credential (0x0), Failed (Unknown Win32 Error code: 0x8018002a)

Could you assist on this.

Regards,

Sriram

Answers ( 4 )

  1. Did you able to get any solution for the problem?

    I think you are using group policy to enroll the device into Intune…

    Can you share which option is used in the policy?

    I have seen the issues with Device options of Intune enrollment group policy before.

    Best answer
  2. Have you tried to check whether the device record is already present in AAD?

    If it’s not there in aad, then you need to fix that first …

    Then you can check the event logs related to enterprise device management

    More details

    [By #Joy] Windows 10 MDM log Checklist – An ultimate help guide for Intune Administrators – Part 1 #MSIntune #MEMPowered #Intune #SCCM #ConfigMgr
    https://www.anoopcnair.com/windows-10-mdm-log-checklist-ultimate-guide-1/

      0
      2020-09-06T13:33:31+05:30

      Anoop,
      Device entry is seen in AAD and is registered fine.
      No other errors I see apart from the one’s under Event Viewer.
      Anything else that you could suggest here.

      I went through the link from Joy. As device is not enrolled to Intune, “Info” option is not yet available on the client machine.

      Thanks,
      Sriram

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