mdm primary user getting username and password is wrong while first login MDM Managed device

Question

Question

Dear Friends,

MDM primary user getting username and password is wrong while first login in MDM Managed device,

I can restart the machine from Intune portal but the device is not allowing to login the user,

Could you please help me to solve this issue?

Thanks

Siva

solved 0

Intune Siva Raj 3 years 2020-12-23T06:05:38+05:30 2020-12-23T06:05:38+05:30 1 Answer 29 views Beginner

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Answer ( 1 )

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Anoop C Nair · Accepted Answer · 2020-12-23T09:55:45+05:30

I think you have to try resetting the password from Azure AD

Is there any password policy deployed through Inutne?

The user’s keyboard layout is the same as the device?

Otherwise, the user might be entering the wrong password