Unable to deploy Company Portal in one of the Windows Device

Question

I have deployed Company Portal in my Windows Devices. In that one of the machine it got failed (AD Joined) other 2 machines (AD Joined, AD registered) got installed successfully. How I can troubleshoot this issue?

Failed Windows 10 Machine Version is 10.0 (Build 10240) and the success machines are 1909.

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VAISHNAV. K 5 months 6 Answers 91 views Beginner 0

Answers ( 6 )

  1. Yes in a way it’s resolved, I have created a new Win10 1909 VM.
    Old Windows VM is not supported.

    Status error details : “Install/uninstall – unknown error (0x87D10775)”

    Best answer
  2. Got It !!!
    https://www.microsoft.com/en-us/p/company-portal/9wzdncrfj3pz?system-requirements&activetab=pivot:overviewtab|pivot:regionofsystemrequirementstab
    As per the MS document minimum, requirements of Company Portal is Windows 10

    Minimum
    Your device must meet all minimum requirements to open this product
    OS Xbox One, Windows 10 version 16299.0 or higher, Windows 8 Mobile, Windows 8.1
    Architecture ARM64, x86, x64, ARM, ARM64

  3. There is an issue with installing company portal with wind 10 1903 version

  4. Hello – Start from Intune troubleshooting blade.

    In the status Details column, you can get some details, isn’t it?

    Can you start looking at it?

    https://www.anoopcnair.com/start-troubleshooting-intune-policy-deployment-issues/

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