Unable to deploy Company Portal in one of the Windows Device


I have deployed Company Portal in my Windows Devices. In that one of the machine it got failed (AD Joined) other 2 machines (AD Joined, AD registered) got installed successfully. How I can troubleshoot this issue?

Failed Windows 10 Machine Version is 10.0 (Build 10240) and the success machines are 1909.

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VAISHNAV. K 12 months 2020-05-05T20:06:22+05:30 6 Answers 131 views Beginner 0

Answers ( 6 )


    Yes in a way it’s resolved, I have created a new Win10 1909 VM.
    Old Windows VM is not supported.

    Status error details : “Install/uninstall – unknown error (0x87D10775)”

    Best answer

    Got It !!!
    As per the MS document minimum, requirements of Company Portal is Windows 10

    Your device must meet all minimum requirements to open this product
    OS Xbox One, Windows 10 version 16299.0 or higher, Windows 8 Mobile, Windows 8.1
    Architecture ARM64, x86, x64, ARM, ARM64


      Does this solve your issue ?

      And you didn’t reply to my question what is the error you can see in the status error in the above screenshot


    There is an issue with installing company portal with wind 10 1903 version


    Hello – Start from Intune troubleshooting blade.

    In the status Details column, you can get some details, isn’t it?

    Can you start looking at it?


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