Unable to enroll a device error invalid profile on ipad- dep device

Question

hibteam, i am receiving invalid  profilee after factory reset(before factory reset device was enrolled and working fine ).DEP token was expired, Just renewed today. Earlier Dep account was different abm id admin role. Today I renewed token with my abm id which has device manger role.IMG 20200514 010719 - How To Manage Devices Community Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Unable to enroll a device error invalid profile on ipad- dep device

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Rajesh daadi 5 months 2 Answers 90 views Beginner 0

Answers ( 2 )

  1. Hello – I think you can change the Apple ID associated with the DEP token at any time.

    But you can’t change the DEP account. Intune does not rely on the Apple ID matching a specific DEP token or original Apple ID.

    You are fine as long as you renew the same dep token.

    Best answer

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