What are the Steps can Taken to Troubleshoot the issue with the Partitioning step failing when Bit locker is Enabled?

Question

Hi All,

we’ve enabled Co-management and are now enabling Bit locker via Intune. But, I’m facing problems with our PE-based re-imaging process. The partitioning step fails when Bit locker is turned on. While I know I can disable it from within the OS, I’d rather not start the task sequence via the software center. Ideally, it should wipe the drives and recreate the partition, but that’s not happening. Any help would be appreciated.

Posted by Anonymous member in HTMD FB Group

trobleshoot - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - What are the Steps can Taken to Troubleshoot the issue with the Partitioning step failing when Bit locker is Enabled?

Answer ( 1 )

    0
    2024-05-28T20:37:41+05:30

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    Replied by Sean Kinnee

    You may want to look at modern reimaging using Intune.
    Where you use Intune to wipe, reset to factory, then Auto Pilot to install and configure via script/w32apps.
    I haven’t used an old school image in several years.

    Replied by Sean Kinnee

    Anonymous member i assume your grabbing the box and running the imaging process, so what if you set up a “pre-reimaging script” to disable bitlocker and wipe via intune, before you do the remaining?
    Depending on your size, process, tenant permissions, you might could set up a remediation script to help automate that process if/when FileX is found. Use rmm or login script to deploy FileX. So that by the time the tech lays hands on the box, it’s already unencrypted and wiped… ready for a fresh image.
    Just tossing out ideas.

    Replied by Simon Hardy

    Sean Kinnee I second this….life is so much easier now.

    Replied by Anonymous member

    yup, we’re getting there but not quite, hence why we’re still stuck with this process.

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