WIPE action remove all drive data ?

Question

Hi,

I have a question on WIPE action. As per Microsoft when we unchecked “Wipe device, but keep enrollment state and associated user account” option, this action would Wipes all user accounts, data, MDM policies, and settings. Resets the operating system to its default state and settings.

What user accounts and data it refers ? does it remove all user profile data, and remove data that stored on C and D Drive too ?

-Subramani

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subramani 2 months 4 Answers 52 views Beginner 0

Answers ( 4 )

  1. Hi Anoop,

    Yes, I did some test today and able to see positive result as mentioned in MS site

    https://docs.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-portal

    Wipe ( with Retain enrollment state and user account ) :
    Removed MDM Policies, Settings, Applications. And device back to default settings.
    Retained Intune enrollment and user account for the device in Intune
    Retained user data on C Drive, User profile (Documents and Desktops)
    Same user can able to login and policy came down after policy check

    Wipe ( without Retain enrollment state and user account ) : Typically handing over device to new user.
    Removed MDM Policies, Settings, Applications
    Removed Intune enrollment and user account for the device in Intune
    Removed user data on C Drive, User profile (Documents and Desktops)
    Device back to OOBE as fresh device

    -Subramani

  2. Did you able to find answer for this?

  3. Hello, Yes! This action will remove all the personal, company data as well applied settings. Device will bring back to default OS, data on the device cannot be recovered.

    Refer – https://snipboard.io/O2dbtx.jpg

    Best answer
    • Thank you Jitesh.

      So I take if we check or uncheck the option, all personal and company data will be wiped out. If we check “Wipe device, but keep enrollment state and associated user account” option, device enrollment and user associated for the device will be retained in Intune. Am I correct ?

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