Work or School Account is Missing

Question

Hello Friends,

I am experiencing wired issues as Work or School Account is Missing for few devices and all the Intune Profile status shows pending.

I really not sure how to fix this issue. Even tried re-enrollment (DSREGCMD /Leave) and manually adding the Work or School Account but no luck.

Could someone advise on this how to remediate this or anyone else faced the same issue.

I have added all the relevant screenshots.

Thanks

Manav

Capture1 - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Work or School Account is Missing Capture2 - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Work or School Account is Missing Capture3 - HTMD Forum - Welcome to the world of Device Management! This is community build by Device Management Admins for Device Management Admins❤️ Ask your questions!! We are here to help you! - Work or School Account is Missing

Answers ( 2 )

  1. No further response hence closing the thread

  2. I think you might need to check the event logs from one of the machines and try to understand what happened ….

    If this is happening with many devices and critical, then my recommendation raising a ticket with Microsoft support.

    Best answer

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