SCCM Job Opportunity with Western Digital


Hello All,

Western Digital hiring candidates having good experience in SCCM.

Job Functions

· Implement, update, and maintain enterprise-level configuration management.

· Perform analysis, diagnosis, and resolution of complex Windows, Mac, AppleTV and iOS computer/mobility problems for end-users, and define (/implement) corrective solutions.

· Manage global SCCM or JAMF environments.

· Package and deploy software via SCCM or JAMF.

· Create and maintain global images on OSD system (drivers, task sequences)

· Project manage software/hardware rollouts and refresh items.

· Assess the need(s) for and implement performance upgrades to Windows and Apple devices.

· Create SCCM reports and collections using SQL queries.

· Collaborate with Global Service Desk and 3rd party vendors to ensure efficient operation of the company’s desktop/mobility environment.

· Perform subject matter expert duties to other support teams when needed.

· Develop and maintain software packages and tools used for software distribution.

· Define and deploy processes for maintaining and upholding procedures for logging, reporting, and statistically monitoring desktop/mobility operations.

· Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
Primary Skills
Degree in Information Technology or related field (or equivalent experience in multiple IT disciplines).
Minimum of 5 years of SCCM or Mac support experience in an enterprise.
Experience working in a global company.
· Strong technical skills in supporting Windows 10, Apple Macs and iOS devices. Android supplemental skills are a plus.
Strong SCCM or JAMF packaging knowledge.
Strong scripting knowledge (PowerShell, Python, WISE).
· Competent in SQL to develop queries and reports as needed; ability to schedule routine reports and ad-hoc reports.
· Experience working in an Active Directory environment, including JAMF.
· Experience with Microsoft Intune, AutoPilot, AzureAD – Advantage
· Experience working with 3rd party vendors in both support and contract areas.
· Knowledge navigating 3rd party vendor applications and websites.
· Good technical writing, presentation and documentation skills.
· Concentrated focus on defect reduction and quality of services.
· Self-starter with the ability to manage projects and other tasks under minimal supervision.
· Experience working in a team-oriented, global, collaborative environment.

👉Please share your resume to [email protected] to apply with following details .

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