During application installation stage under Task sequence, ONLY Microsoft office professional (or) Standard products installation getting failed with 0*80004005

Question

During application installation stage under Task sequence, ONLY Microsoft office product like office professional (or) office Standard installation getting failed with error – 0*80004005.  Even 32 bit MS office application also failed with same error. Additional error i found in SMSTS is that “Not found in CI state store. Marking CIs state as EvaluationFailed”.

Pls note all other applications are installing properly.

Please assist and appreciate your quick help!

Screenshot from SMSTS.Log :

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nanda kumar 2020-09-15T19:59:55+05:30 9 Answers 340 views Beginner
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Answers ( 9 )

  2. nanda kumar
    0
    2020-09-30T09:02:42+05:30
    Reply

    Hi Jitesh,

    Is there any solution. Please guide me.. Thank you.

  4. nanda kumar
    0
    2020-09-19T17:58:12+05:30
    Reply

    Hi Jitesh,

    Yes, i tried deploying the same package using custom task sequence in the already reimaged pc.

    Even I tried with changing the task sequence steps but still same package is not working.

    Please find the error screenshot attached below.

    https://snipboard.io/qpCU6s.jpg

  6. nanda kumar
    0
    2020-09-18T14:23:22+05:30
    Reply

    Hi Jitesh,

    Ok noted.. I already changed the TS steps with the same package but still same issue persist.

    I will perform the Custom TS and will come back shortly. Thank you.

  8. Anoop C Nair
    0
    2020-09-17T01:22:48+05:30
    Reply

    Let us know how are you installing office apps ?

    Is this via configuration.xml

    Is the office installation working fine as normal deployment?

    • nanda kumar
      0
      2020-09-17T07:28:26+05:30
      Reply

      Hi Anoop,

      Thank you for the response.

      Initially we installed applications through configuration.xml on TS and found this issue that all other applications are installing properly except MS office products.

      Then I created new/separate step in TS to install MS office pro plus 2016 and checked but facing the same issue.

      Yes, if we deploy this same app via normal deployment, then it is installing properly. But not along with TS :(. Please help

      • Jitesh Kumar
        0
        2020-09-17T15:33:42+05:30
        Reply

        Hello Nanda, What you referring app via normal deployment > As Application Package ?

        Did you tried to deploy the same package using Custom Task Sequence in already Imaged PC ? Try & Share complete logs using https://snipboard.io/ by hiding sensitive info!

        • nanda kumar
          0
          2020-09-17T17:15:58+05:30
          Reply

          Hi Jitesh,

          I meant that if i deploy Application “MS office professional pro 2016 ” into the clients, it gets perfectly downloading via software centre and installation completes.

          But if i add the same application “MS office professional pro 2016 ” into the OSD task sequence (install application stage) it gets failed and error message i already mentioned above.

          All other applications with TS, are installing properly in target computers.

          I have problem only with “MS office professional pro 2016” and MS office standard 2016 that also only during OSD task sequence ( it works fine while deploying into the clients).

          • Jitesh Kumar
            0
            2020-09-18T12:11:23+05:30

            I think you missed the mentioned point by me!

            Did you tried to deploy the same package using Custom Task Sequence in already Imaged PC ?

            Tried the same package in OSD Task Sequence by changing steps ? If its working fine for you.

            Try & Share complete logs using https://snipboard.io/ by hiding sensitive info!

            Best answer
          • nanda kumar
            0
            2020-09-19T18:02:33+05:30

            Hi Jitesh,

            I tried with custom task sequence by deploying the same package but it fails with the same error code that has been already mentioned above as 0*80004005.

            Even i tried by changing the installation steps in task sequence but same issue persist with same error code.

            Custom TS error screenshot.
            https://snipboard.io/qpCU6s.jpg

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