Surface battery management driver problem

Question

I need to change a battery control driver on a SurfacePro 3 as the battery is not charging, but it recognises the charger and operates when the charger is connected. I cannot find a way to locate or install the driver 38.11.50.0. I understand this is an updated driver from the earlier one which had a bug. Can anyone help?

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TonyB 2022-03-17T03:20:08+05:30 1 Answer 17 views Beginner
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Answer ( 1 )

  2. Jitesh Kumar
    0
    2022-03-17T10:50:21+05:30
    Reply

    Hello,

    How many impacted devices you have? How you planning to update? Manually

    You could remove the affected drivers version and add the working, Perform the complete testing before replicating to multiple devices.

    Here you can take reference to post – https://www.anoopcnair.com/pnputil-driver-manager-tool-install-drivers/

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