This job post is about the Senior Desktop Support Specialist Job in the USA. CWT is looking for a Senior Desktop Support Specialist Job for the Minnetonka, Minnesota, USA location. This is a full-time position with a Hybrid mode of working. This position requires 5+ years of overall experience.

CWT stands out as a prominent global digital travel management firm, operating as a Business-to-Business-for-Employees (B2B4E) travel management platform. Across six continents, we equip their workforce with cutting-edge technology, ensuring an efficient, safe, and secure travel experience.

CWT, a renowned global digital travel management company, is currently seeking a Senior Executive VIP IT Support Specialist. This individual will become a part of a worldwide team responsible for delivering support and maintaining CWT’s desktop computing environment.

Role Type	Qualifications	Responsibilities	Work Site (Work From Home / Office)
Senior Desktop Support Specialist	Graduate and preferably BCA or any other Technical Field is required.	Able to troubleshoot & diagnose issues with network connectivity, desktops/laptops/thin clients, applications (installed and cloud), and AV equipment.	Hybrid
		Familiar with assisting in hardware lifecycle projects, replacing a high volume of workstations and laptops.
		Well-versed in Imaging and configuring Windows desktops\laptops, Avaya deskphones, Citrix SDWANS, and RSA tokens.

Senior Desktop Support Specialist Job in the USA for CWT Organisation

Salary Details -> Not Published

This encompasses tasks such as installation, diagnosis, repair, upkeep, and enhancement of all hardware and devices, including but not limited to desktop computers, laptops, Avaya phones, Citrix SDWANS, and printers, to ensure they operate at their best. Troubleshooting may be conducted through in-person assistance, telephone, chat, or remote access.

Responsibilities encompass areas such as user and systems requirements analysis, computer systems assistance, application and network issue resolution, as well as configuration and upkeep. This position is located at the Minnetonka, Minnesota office.

Proficiency in computer imaging and deployment, Active Directory management, Group Policy administration, operating systems including Windows and Mac OS, Office 365 usage, and TCP/IP networking is required for this position.