no app installed to open this while clicking on phone number from managed outlook in work profile
Question
device is enrolled through android for work profile.
when we click on the phone number in managed outlook it does not redirect to native dialer app and it says that no app installed to open this.
tried deploying the dialer app in work profile as managed play store app, still the error remains the same.
also applied app protection policy >under telecommunication I have selected any dialer app- still same issue
kindly please assist.
Answers ( 5 )
“It sounds like you’re dealing with a tricky issue on your work profile with managed Outlook. Technology can be a bit finicky sometimes, can’t it?
Regarding the problem, it seems like you’ve already tried a few steps, but the error persists. That can be frustrating. “
I did come across a blog post that might be related to your situation. It’s about call logs, which isn’t exactly the same issue, but who knows, you might find something useful there. Check it out here at https://www.mightycall.com/features/call-logs/I hope you managed to get your Outlook and dialer app sorted out.
Yes so got to know that dialer app is not present in work profile (by design) or we can say by default.
So we need to create a new enterprise system app with below details
Name = phone
Publisher = samsung
Package name = com.samsung.android.dialer
This has resolved the issue
Have you seen the solution explained in the post ?
https://osddeployment.dk/2019/02/17/how-to-manage-contact-sync-in-outlook-on-ios-and-android-with-intune/
Yes i have checked my app protection settings and sybc app data with native apps was set to ALLOW. However app configuration i havent set it because dont known about the condiguration and value as its related to open dilaer app not to sync contacts.
Any action plan on this?
Did you get any solution for this issue?