Autopilot Device Preparation (Autopilot V2) – Enrollment Failure – 80180014
Question
Hi Team,
Testing Autopilot Device Preparation – Windows Enrollment in our PROD environment.
As per MS article we are following all the requirements.
- Device restrictions allowed for Personal device enrollment for a specific user group.
- MDM is settings allowed for All Users.
- HWID for the device is not imported. Device is not enrolled under windows autopilot.
- Created a Security Group and assigned Owner – Intune Autopilot ConfidentialClient
- Created Profile under Autopilot Device preparation and assigned it to respective user group.
- Added Corporate Device Identifier for windows device using the right .csv format file.
- Using windows 11 – Mar 2024 patch or later device.
Following below article
https://oofhours.com/2024/06/06/windows-autopilot-v2-experience-some-surprises-including-updates/#:~:text=(If%20you%20look%20up%20the,That%20got%20everything%20going.
Still, we are getting 80180014 error, during enrollment. Please suggest where we are going wrong during Autopilot V2 testing.

Regards
Vikram Thukral
Answer ( 1 )
Hi Vikram,
0x80180014 error during autopilot deployment is commonly targeting issues with the deployment process.
Since you mentioned that the Corporate Device Identifier has already been added, can you please remove those and test the scenario?
For device type restrictions, reverify the settings below.
Windows (MDM) Device type restriction – Allow for Personally owned and ensure the ID used for Autopilot is already part of that specific user group.
You can also refer to my video tutorial on the HTMD Community YouTube Channel if any steps are missing.
If the issue is not resolved, please mention the exact step you faced this issue.