Issue with App Store Access for Users Created in Apple Business Manager
Question
Hi All,
If you create a user in Apple Business Manager, and the user logs in with the credentials in App Store on the phone, you cannot download apps. They are grayed out. Isn’t you supposed to be able to create users for those who don’t have an apple ID and don’t want to create one themselves, and then they can download apps afterwards?
Posted by Jacob Engelmann Olsen in HTMD FB Group

Answers ( 2 )
Replied by Eric Jerker Helander
With ABM’s managed Apple ID’s I think the crucial Find My iPhone will be disabled too
Replied by John Omar Pol
The app store is for consumer apple id use only. managed apple id is different.
Replied by John Omar Pol
For app deployment, you need to have a MDM for you to be able to deploy apps
Replied by Zaheen Memon
You need to have Apple managed IDs. There are settings and links in Apple Business manager as well as a link from ABM to Microsoft learn.
For More Details Renew SCIM Token in Apple Business Manager to Sync Microsoft Entra ID
https://www.anoopcnair.com/renew-scim-token-in-abm-sync-microsoft-entra-id/
Replied by Thorsten Gfrarer
Yeah i have asked this question many times. We deploy apps to the users if requested OR they logout and add their own apple account.. (which defeats the point) but at least the device stays managed
Replied by Michael Pantner
Yea, managed IDs don’t allow purchases of apps or stuff like music.
You can push it out with an MDM or get them to use a personal account.
Replied by Jacob Engelmann Olsen
I just wants to create an apple ID instead of saying to people to make an google mail account to be able to make an Apple ID. But it seems like you can´t download apps, but is Required to get it from CP. But you cant download CP because you do not have a Apple ID, and the Phone is not DEP so it can auto deploy CP.