Enrolling a Shared MacOS Device for Multiple Users

Question

Hi all,

I need to enroll a MacOS device that needs to be set up for multiple users. IE – a shared device. Any assistance and/or guidance would be greatly appreciated.

Question Posted by Susan Hughes in the HTMD FB group

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admin 2025-04-09T11:56:24+05:30 3 Answers 317 views Beginner
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Answers ( 3 )

  2. Rasmi p
    0
    2025-04-09T12:07:38+05:30
    Reply

    Replied by Will Donohue

    Susan Hughes, I got it working and had to help Microsoft rewrite their KB article on it. Give me a couple of days, I’m deploying 5,000 iPhones right now in Intune, and I can walk you through setting it all up.

    Replied by Susan Hughes

    Will Donohue, that would be amazing

    Replied by Cheenu RocknRoll

    There are two ways we can use multiuser login, It requires Apple federations with Entra ID, which allows the login with Entra creds or the users can log in with the Apple IDs generated in ABM.

  4. Rasmi p
    0
    2025-04-09T12:07:19+05:30
    Reply

    Replied by Susan Hughes

    Harry Shelton, I am seeing this now. I have a computer lab that I need to set up, and I can not get the configurations to allow multiple users to sign in/out. Any ideas on that?

    Replied by Will Donohue

    Ok, so I banged my head on the keyboard trying to set up multiple users on a Mac, the key factor is, on first time enrollment IF their password has double letters in it, the Mac will not allow them to log in on the first try, example, if their password is Happyday1! This is not an acceptable password per Mac.

    Replied by Susan Hughes

    Will Donohue, I have not been able to get it to allow multiple users.

  6. Rasmi p
    0
    2025-04-09T12:06:55+05:30
    Reply

    For more details – Types of MacOS Enrolment Methods in Microsoft Intune – https://www.anoopcnair.com/macos-enrolment-methods-in-microsoft-intune/

    Replied by Muhammad Aamir

    Setting up a macOS device for multiple users, ensuring it is appropriately enrolled and configured.

    Choose the Enrollment Method
    Automated Device Enrollment (ADE) or Apple Configurator

    1. Prepare Your Intune Environment

    2. Create an Enrollment Profile

    3. Enroll the Device

    4. Configure Shared Device Settings

    5. Deploy Policies and Applications

    Replied by Harry Shelton

    Just an opinion on this, personal experience with Intune or Classic Domain joined Macs, shared user Macs. Suck.
    I’ve currently got one customer who has endless keychain issues that resolve, then break again, even Apple Support gave up with it.

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