Facing an Issue With Guided Access App Unavailable
Question
Hi All,
Facing an issue with “Guided Access app unavailable. Please contact your administrator” after this message Mobile is locked. Unable to do any operations.
Corporate device “DEP”.
Is there any configuration we missed in Intune side. I have 3 devices with same error
Please help me on this thanks
Posted by Suriya B in HTMD FB Group
Answers ( 2 )
Replied by Mohamed Elwan
If auth method is changed.. devices must be wiped again to get new enrollment payload and make it effective
If the device is mot wiped, then there’s no impact.
Replied by Mohamed Elwan
You need JIT policy to trigger azure registration with acessing any MSFT App.
With JIT no need at all for user to access CP App and complete enrollment manually.
For More Details Best Guide to Update the Python Application with Enterprise App Management in Intune
https://www.anoopcnair.com/update-python-application-using-intune-app-mgmt/
Replied by Mohamed Elwan
Change authentication method in DEP profile to be setup assistance modern auth instead of company portal
And deploy JIT policy
Replied by Suriya B
Mohamed Elwan can you please provide any reference links
Replied by Suriya B
Mohamed Elwan As of now Aunthentication method is Company portal.
If directly change it to setup assistance with modern Authentication.
Is there any impact on the existing devices.
And why do we need to deploy JIT policy. Currently we don’t have iOS enrollment types